Smarter Business Phone System, Made in Australia for Australians
Our cost-effective, NBN-ready phone system is built for businesses of all sizes. Enjoy local Australian support and an easy-to-use system you can manage yourself—no tech skills needed!
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✌️ Choose between a PAYG or unlimited calls packages.
Cloud Hosted PBX is a phone system that's managed and maintained by a service provider off-site (in the cloud) rather than being set up at your office. Instead of using traditional phone lines, Hosted PBX uses the internet to connect your phone calls.
Solutions for every team
ReefTel has a plan designed for every industry and business size.
Education and schools
A reliable phone system for schools with built in PA/Paging and handsets for classrooms. Easily call and transfer between departments. Manage the configuration of handsets from our online portal.
Our drag-and-drop interface makes it easy to assign function keys for features such as BLF, speed dial, intercom, PA announcements and more.
Instant and widespread information dissemination to parents, teachers, staff, and faculty, regardless of their location or time, ensuring everyone remains well-informed.
Hotels and accommodation
In-room calling with calling restrictions, and per-extension itemised call history for billing making it easy to provide phone services to your guests.
Confirm bookings via SMS and speak directly with customers with the ability to run the phone system 24/7 with custom configuration based on time of day.
Advanced call routing directs reservation inquiries and guest requests to the right department, reducing wait times and improving service efficiency.
Medical and telehealth
Add reception phones to your medical centre with the ability to transfer calls or speak with doctors directly. Telehealth plans which allow the doctors to speak to their patients via a telephone call.
Monitor call volumes and response times to optimise staffing, improve patient communication, and enhance overall practice efficiency.
Automatically record calls for accurate documentation and compliance, reducing errors and enhancing the quality of patient care.
Legal practices
Call history of at least 7 years with call recording ability. Setup conferences with clients and staff as well as scheduling of opening hours.
Customisable caller ID, voicemail transcriptions, and professional call greetings enhance client interactions, maintaining a polished and professional image.
Advanced call routing can direct urgent client calls to available attorneys, even outside regular hours, ensuring critical matters are always addressed promptly.
Professionals and business
Be on top of your customer service by effectively managing communications, with features like auto-attendant, automatic call queueing, call overflows, voicemail-to-email and more.
Save, manage and edit contacts. Easily rank which contacts are called the most and prioritise them to be called at the click of a button.
Use various settings and configure the way you want things set out to make your call flow more efficient.
Consultants and brokers
Our consultancy plans allow those in the brokerage industries (mortgage, insurance, etc) to speak to their clients and avoid large telephone bills with our cost-effective plans.
Brokers and agents can work from anywhere with seamless access to calls and SMS messages, enabling more effective remote work.
Customisable greetings, on-hold music, and IVR menus help create a professional image that builds trust with clients from the first interaction.
Switch to ReefTel today
The cloud business phone system you can count on. The ReefTel Business Phone System and Hosted PBX is the top choice for Australian businesses thanks to its unrivaled features, strong third-party integrations, exceptional call quality, and first-rate 100% Australian customer support.
Australian owned and managed. Speak to real people and get fast support when you need it.
Get enterprise-level features with our business phone system. Enjoy call queues, automated attendant, and more, all at an affordable price.
Take your phone home, or use Hot Desking to take your profile with you to any phone in your organisation. Alternatively use a softphone on your mobile phone or PC anywhere!
Competitive pricing and scalable plan options to suit your budget and business needs. Our Freedom plans with set monthly costs mean there's no bill shock.
Get started with ReefTel
Change to a more intelligent phone system designed for business continuity both inside and outside of the office.
10+ integrations with leading applications
Add integrations with the platforms you use for seamless communications and information management with no infrastructure or deep technical skills needed.
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A cost-effective
solution that doesn't compromise on quality
From one user to one thousand, take advantage of all our leading Hosted PBX features included at no extra cost. Streamline your communication while keeping your costs in check.
Cloud-based and always available
Access and control your phone system 24 hours a day, 7 days a week. Use any device, anywhere to change any option, such as call diversions, instantly! You can upgrade, downgrade, change plans, or cancel anytime!
A flexible hosted phone system that doesn't weigh you down
Don't be constrained by your phone system, easily scale up or down as your needs change. Your Hosted PBX isn't tied to a physical location, easily connect anywhere!
Your phone system can be seamlessly integrated with leading products including SalesForce, Microsoft Teams, Xero, Dropbox, and Google Drive.
Easily create your call flow in a quick and efficient way ensuring your customers reach the right person or department as fast as possible.
Change to a more intelligent hosted phone system designed for business continuity both inside and outside of the office.
Contact us to book a consultation