Plans and pricing

Pricing to suit all business sizes

Change to a more intelligent hosted phone system designed for business continuity both inside and outside of the office.

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How many users?

Pay as you go

Low volume Plan

Set up or change any aspect of your PBX environment with a powerful and intuitive online portal, and enjoy call queues, automated attendant, and more, all at an affordable price.

$24.95incl. GST per month
What’s included
  • 10c Local/STD and 14c/min AU mobile
  • No lock-in contract
  • 30-day free trial
  • Connect from your iPhone or Android device
Get started
Unlimited

Freedom Plan

Purchase or bring your own phones on the included calls Freedom package. Enjoy the freedom with included calls, no lock-in contracts and a powerful business phone management system.

$29.95incl. GST per month
What’s included
  • Included calls to all AU destinations
  • No lock-in contract
  • We sell Yealink IP phones to suit your needs
  • Bring your existing numbers to ReefTel
Get started
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Extras

Want more?

We don't just do amazing Hosted PBX systems and phones

Blazingly fast

NBN Plans

Experience consistent, lightning-fast speeds with ReefTel NBN. We prioritise delivering a reliable and high-speed internet connection to ensure that you can stream, work, and play without interruption.

From $69per month
What’s included
  • Australian-owned
  • No lock-in contract
  • Choose your plan speed and get online in minutes
  • Unlimited data
Find out more
Voice and data

SIM Plans

ReefTel Data SIMs use the Telstra Wholesale Mobile Network. Our mobile SIM plans are flexible, cost-effective, and easy to manage.

From $24.95per month
What’s included
  • High-speed 4G/5G coverage
  • No lock-in contract with month-to-month billing
  • Calls to AU landline + mobile, 13, 1300, 1800 numbers included
  • Choose your voice and data package
Find out more
VoIP phones

Yealink IP phones

Yealink phones offer a robust and reliable solution for businesses of all sizes. Renowned for their superior sound quality, simple interfaces, and many features, Yealink phones can significantly improve your team’s communication and collaboration.

From $298
What’s included
  • Cordless options
  • Wide-ranging compatibility
  • Scalable solutions
  • Crystal clear colour touchscreens
Find out more
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Features

Feature-packed

Get enterprise-level features with our Hosted PBX business phone system. Enjoy these features and more – all at an affordable price.

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Microsoft Teams integration

With the ReefTel and Microsoft Teams Hybrid PBX platform, Teams extensions can call regular ReefTel (non-Teams) extensions and keep everyone connected. Connect within minutes with our one-click integration with no infrastructure or technical skills required.

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Call analytics and reporting

Our in-depth call analytics and reporting platform allows you to better understand your call volume patterns, including customer average wait times, total wait times, agent distribution and more.

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Work from anywhere

All ReefTel Hosted PBX systems are work-from-home capable, right out of the box. Take your phone home, or use hot-desking to take your phone profile with you to any phone in your organisation. Alternatively use a softphone on your mobile phone or PC anywhere!

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Easy to use interface

Seamlessly take control with our simple yet highly versatile and powerful ReefTel Hosted PBX platform. Our drag and drop auto provisioning platform allows you to setup your keys quickly and easily though the account portal.

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Flexible call flows

With ReefTel Hosted PBX you have complete control over your call flow like never before. Easily create your call flow in a quick and efficient way ensuring your customers reach the right person or department as fast as possible.

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Call recording

ReefTel Hosted PBX can record and store call recordings and supports automated backups to dropbox or a server of your choice.

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Share the workload

ReefTel Hosted PBX can ring multiple extensions simultaneously with a single call, enabling anyone in the specified group to answer the call.

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SMS integration

ReefTel Hosted PBX can cheaply send and receive SMS messages via easily-configured virtual mobile numbers. Ask us about this add-one feature.

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Full-featured voicemail

ReefTel Hosted PBX supports voice mail with automated speech-to-text. Voicemails can be relayed via SMS or email, or viewed within the comprehensive customer portal.

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Hosted PBX setup

ReefTel Hosted PBX can ring multiple extensions simultaneously with a single call, enabling anyone in the specified group to answer the call.

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Full self-service portal

Set up or change any aspect of your PBX environment with a powerful and intuitive online portal.

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Call waiting

ReefTel Hosted PBX can alert users on existing calls that they have one or more calls waiting to come through to that number.

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Hot-desking

ReefTel Hosted PBX allows users to move their extension between handsets, enabling easy call access no matter where the user is.

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Centralised handset management

Centralised management and auto-provisioning of supported phones. Set up, configure and change phone settings and keys from a convenient web-based portal.

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Customisable hold music

Custom music and audio can be uploaded and used for call holding or queues on Freedom Plan. Set up playlists and announcements easily with the web-based user portal.

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Get started with ReefTel

Change to a more intelligent phone system designed for business continuity both inside and outside of the office.

Free quote
Cost effective
Feature-packed
Contact us
Know more

Frequently asked questions

All PAYG Plans come with a 14-day free trial period (phone calls costs excluded).

Getting started:
What is Hosted PBX?
Why should I use Hosted PBX for my phone business solution?
How quickly can I get up and running?
Features:
What if I work on the go?
Call Conferencing
Main Number Callback
Ta-da! (No more phone tag)
Busy Pips
Security and privacy:
What is VoIP?
How reliable is VoIP?
How secure is our service?
Do you support multiple registrations?
Troubleshooting:
What happens if my internet connection drops out?
Can't receive incoming calls
Cannot connect over Optus 4G
Error 503 / Server Unavailable / Could Not Connect to Server
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